Shipping Policy

1. Order Processing Times

All orders are processed within 7-14 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. 


2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Orders are shipped using USPS to the US.


3. Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number.


4. Customs, Duties, and Taxes

That’s That Ish is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer. 


5. Damages

If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. 


6. Shipping Restrictions

We currently ship to the 48 contiguous U.S. states.


7. Refund Policy

Our Refund Policy provides detailed information about options and procedures for returning your order.